Privacy Policy
Last updated: 19 July 2026
Mr & Miss Matrimony (“we”, “us”, the “Platform”) is a matrimonial introduction service operated from India. We are the Data Fiduciary for the personal data you share with us and are committed to protecting it in line with India's Digital Personal Data Protection Act, 2023 (DPDP). This policy explains what we collect, why, how we use and protect it, and the rights you have.
Information we collect
- Account details — name, mobile number, email, and password (stored only as a secure hash).
- Profile information you provide — date of birth, gender, marital status, height, education, occupation, income, location, family details, photos, horoscope details, and partner preferences.
- Sensitive data — religion, caste/sub-caste and community, which you provide so we can match you on the criteria you choose. You give explicit consent to process this when you enter it.
- Payment data — handled by our payment processor (Razorpay). We do not store your full card/bank details on our servers.
- Usage data — logins, actions, device and log information needed to keep the Platform safe and working.
How we use your data
- To create and show your profile to other registered, approved members.
- To find and suggest matches based on your details and preferences.
- To operate contact-sharing, messaging, membership and payments.
- To keep the Platform safe — moderation, fraud prevention, and enforcing our Terms.
- To send you service messages and (with your consent) match and promotional notifications.
Sensitive data (religion & caste)
Religion and caste are used only to match you and to apply the filters you set. They are shown to other members as part of your profile, the same as other members' details are shown to you. We never use them for any purpose other than matchmaking, and never sell or share them for advertising.
How we share your data
- With other members — your profile is visible to registered, approved members. Your contact details (phone, email) are never shown publicly and are shared only through the contact-request flow you control.
- With service providers — payment (Razorpay), email/SMS delivery (Brevo, Firebase), and encrypted storage/backups (Cloudflare R2), strictly to run the service.
- For legal reasons — where required by law or to protect members' safety.
We do not sell your personal data.
What we never do
We never sell your data, and we never show your date of birth, phone number or email to other members without an action you take.
How long we keep your data
We keep your data while your account is active. When you request deletion (or withdraw consent), your profile is hidden immediately and your data is permanently deleted after a 90-daygrace period (which lets you recover an accidental deletion and covers any payment disputes). Some records may be retained longer only where the law requires it.
Your rights
- Access & portability — download everything we hold about you as a file, from your account settings (“Export my data”).
- Correction — edit your profile any time; some fields need an admin review to change.
- Erasure — delete your account from settings; see retention above.
- Withdraw consent — withdrawing consent deletes your account on the same basis (soft-delete now, full delete after 90 days).
- Grievance — contact our Grievance Officer below.
How we protect your data
Sensitive fields are encrypted at rest, backups are encrypted before leaving our servers, access is role-restricted with audit logging, and we use rate-limiting, secure authentication and two-factor admin access. No system is perfectly secure, but we work to keep your data safe and will notify you and the authorities of any significant breach as required by law.
Children
The Platform is only for adults who are legally eligible to marry. We do not knowingly allow anyone under 18.
Storage & cross-border
Your data is stored on servers and in encrypted backups that may be hosted outside India by our infrastructure providers; we take steps to keep it protected wherever it is stored.
Changes to this policy
We may update this policy; material changes will be notified in the app and may require you to accept the updated version to continue.
Contact
For any privacy question, reach us through the support options in the app or the Grievance Officer above.